Industry
Technology
Practice Name
Capital Integrative Health
CharmHealth has been very easy to learn and easy-to-use. I would also say that a lot of our suggestions are put into the system within a couple of weeks. I don't think any other EHR would be so responsive.
About your Customer
In March 2015, Dr. Andrew Wong MD opened the doors to Capital Integrative Health. It was first co-endeavor in operating a private practice and he knew from the get-go that his team would need an effective and straightforward EHR to support their less-traditional medical services.
Capital Integrative Health, located just outside of Washington DC, provides patients with a "holistic, integrated approach to healthcare." Its clinicians work together as a team to administer diagnoses and create a strategic treatment plan that involves a whole body-mind-spirit approach to well-being.
Finding the Right EHR
Dr. Wong's experience with EHRs in the past was limited to systems more exclusively designed for larger-scale practices. He graduated from Tufts University School of Medicine in 2004 and completed his residency in internal medicine at Georgetown University. After his training, Dr. Wong practiced medicine at larger hospitals in Bethesda, MD, such as John Hopkins.
Integrating CharmHealth EHR and RCM
Capital Integrative Health implemented CharmHealth EHR immediately when the organization first opened in March. Its clinicians wanted to move away from old-school paper methods of health recording toward more efficient and electronic mechanisms of communication.
Capital Integrative Health utilizes CharmHealth EHR to manage the administrative side of its practice as well, including the Revenue Cycle Management (RCM) service. Although they accept insurance for some services, in cases where services are not billable, "CharmHealth makes it very easy to separate some of the non-covered services."
Life After Implementation
