Industry
Pediatrics
Challenge
The practice needed an EHR that could keep up with rapid growth while reducing administrative workload and supporting efficient patient care.
Results
With CharmHealth EHR, the practice streamlined operations, improved staff productivity, and successfully scaled its growing pediatric practice.
We are growing by leaps and bounds. We went from 1500 patients when we started to about 4800 today. That growth happened in less than three years! I have no doubt that CharmHealth EHR has played a huge role in this growth."
Introduction
Dr. Jill Dickerson, MD has built a busy and dynamic pediatric practice. When her practice decided to replace its former EHR (abandoning the other software for insufficient templating capabilities), she knew that she needed something that was intuitive, yet well-equipped enough to meet the needs of her practice.
Having been in private pediatric medicine for sixteen years, Dr. Dickerson has seen how much time and money are wasted on inefficient EHRs that do not match the pace and demands of a growing practice, are difficult to learn, and/or do not offer the sufficient templating options for busy physicians.
The Medical Practice
The Challenge
Dr. Dickerson knew what she was looking for- it was only a matter of finding it. She had used three different EHRs over the years as well as one privately designed EHR that Vibrant Kids had implemented when it first opened in 2012.
Two issues she had with other EHRs (high-operating costs aside) were templates that required her to handwrite prescriptions as well as ineffective designs making the EHR difficult-to-use.
Implementing CharmHealth EHR
From the beginning, Dr. Dickerson found CharmHealth to be user friendly.
"With the other EHRs it seemed that nobody thought about the physicians and what it really meant to practice medicine when they were designing them. Not having to hand-write every prescription saves an extraordinary amount of time. CharmHealth has been very simple to figure out and it even helps me in my practice! Knowing that you're taken seriously is also very nice. If ever there is an issue with something, someone in IT is so fast to get back to us and remedy the problem. Honestly though, all the improvements have just made it better."
Life After Implementation
