Industry
Technology
Summary
CharmHealth delivers an integrated end-to-end digital electronic health record solution on time and on budget to CCVNA, a community health care clinic of Monterey, CA, to meet CCVNA's need for a rapid deployment of COVID-19 vaccination administration program.
About your Customer
The Central Coast Visiting Nurse Association (CCVNA) is a nonprofit community health care clinic, an essential health asset to the Monterey County, CA, and surrounding areas. It has been providing community and home health care since 1951.
Typical communities served by CCVNA are migrant agricultural employees workgroups, seniors, and homebound populations who do now have reliable access to healthcare. As the only travel health clinic for the area, the local VNA provides routine health screenings and vaccinations.
The Challenge
By February 2021, Monterey County, a community of 500,000 people, reported over 40,000 cases per day, with more than 80% of COVID-19 deaths occurring in people over 65.
Search for a Technology Partner
Though CCVNA has experience with vaccine administration, they needed a quickly deployable and reliable solution to handle the surge. A scalable solution for end-to-end vaccine administration starting from custom patient registration to billing and reporting to California Immunization Registry (CAIR) and accounting functionalities.
After evaluating several technology vendors, CCVNA selected CharmHealth and its marketplace partner, Countermind, to implement a state-of-the-art integrated mobile health clinic solution,
The challenge was to roll out the solution on time and on budget with a clawback clause tied to CharmHealth's contract to ensure timely and reliable implementation.
"CharmHealth was able to quickly respond and help us stay on track with our integration development efforts. Things worked out and got us up and running in a very short timeframe!" - Chuck Krutsinger, CEO of Countermind Mobile Intelligence™ Clinic
The Solution: Accelerated Launch
"We have been able to train our staff how to use it.", said Andrea Zoodsma, Director, Community Service at VNA & Hospice, "they can take it into the field and deploy it without a great deal of difficulty!"
Measurable Results
The "vaccine-clinic-in-a-box" deployment was completed on time with no claw-back penalties. Along with saving several thousand dollars, the CCVNA saved hundreds of hours in overhead time in both patient registry and claims processing. CCVNA can now administer and submit claims in less than a day without additional resources.
Efficiency leads to a wide reach
Since April, CCVNA has set up clinics at the point-of-care in churches, homeless shelters, malls, parking lots, and senior retirement homes. They have been able to manage the volume present at mass vaccination clinics with data entered and streamlined accurately from the point of care.
The CCVNA has vaccinated over 26,600 people from all different income levels and demographics, reducing operating expenses. "One nurse can see 15 to 25 people per hour.", says Andrea, "That's unheard of, and it's all accurate and everything in within the system! The numbers that we have been able to see in a short period of time has made a huge difference in our COVID outreach."
